My Revit 2017 and 2018 are not loading my BIM 360 Team folders. I click the icon and it just gets stuck in "loading" and never moves past that.
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Hi @alfonzogary
Can you post a screenshot of what you are seeing?
Is your Revit updated to the latest builds?
Which windows version are you on?
Please see this article: BIM 360 Team keeps Loading in Revit for recommendations.
Let me know if this helps resolve your issue.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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@Viveka_CD wrote:Hi @alfonzogary
Can you post a screenshot of what you are seeing?
Is your Revit updated to the latest builds?
Which windows version are you on?
Please see this article: BIM 360 Team keeps Loading in Revit for recommendations.
Let me know if this helps resolve your issue.
Regards,
Windows 7, and yes I have the latest as far as I know Revit 2017.2
Hi @alfonzogary
Did you see this article for recommendations and try to adjust your internet settings?
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Try this:
Also, make sure that:
Hi @alfonzogary
Let me know your IT is able to fix this internet settings issue.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Okay, he said there are some window server security updates he is installing on the server. Maybe after that everything will be back to normal. I'll post the results.
That fixed it. Security updates on the server. Once those were installed everything started running normal. Thanks for your time.
Hi @alfonzogary
Awesome, Thanks for getting back to us! Glad to hear that your issue is fixed. ![]()
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hello Alfredo,
been having this issue with all my team mates. Went through all the required steps but no result still .
Hi There, @Viveka_CD
Our entire office is having the same issue. The BIM 360 is not showing up. I checked and everything was update on my window. Could you please let me know how can I get it fix or contact someone?
Best,
Zak
Hi @ZakMDMSN6
Please install the patch for the TLS issue, see Transport Layer Security (TLS): Updates Required to Maintain Software Access
If the above fix does not help, please try the below
Let me know if this helps and if you have additional questions.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
I succeeded, by downloading this link
for Revit 2017
https://up.autodesk.com/2017/RVT/9CA05B9A-1711-0510-A1B4-5C6B745FD44B/Autodesk_Revit_2017_2_4.exe
for Revit 2018
https://up.autodesk.com/2018/RVT/9CA05B9A-1812-0510-A1B4-98696E090436/Autodesk_Revit_2018_3_2.exe
please try, I've tried it and succeeded
Any chance you have a link for 2019? Haven't been able to find one. Thank you!!!
The recommendation is to download the necessary patches from the Account portal, or through the Autodesk Desktop App. Here is our page on 2019 patches: https://knowledge.autodesk.com/support/revit-products/downloads/caas/downloads/content/autodesk-tran.... Are you able to access what you need from there?
Thanks,
Scott

I don't believe the download I'm looking for is showing up under "all products" in the portal and the desktop app. What would be the name of the patch that will fix this problem for Revit 2019?
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