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Autodesk Signing Out Issue

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Kev_D
302 Aufrufe, 4 Antworten

Autodesk Signing Out Issue

I am wondering if there are any known issues and solutions where an Autodesk account is signed out when using different versions (years) of Revit. I know the issue occurred when using different products (Revit, CAD, etc.) in the past, but I would have thought that this issue is resolved completely through the use of the Desktop App which signs you into all products. I have not had this issue myself, as I always have multiple Apps and versions open at once, but it happens regularly to some of my colleagues. Most of our team do not experience this.

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RobDraw
als Antwort auf: Kev_D

Make sure everything Autodesk related is updated if you've been lax in keeping up. There have been a number of updates related to licensing, the desktop app, Revit, etc.


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Kev_D
als Antwort auf: RobDraw

Thanks @RobDraw 

I will check for the licensing updates, but all apps are up to date.

I am hoping these updates will resolve it. Surely this can't be a known issue. It would be unproductive to not allow multiple apps/versions open at the same time.

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ToanDN
als Antwort auf: Kev_D

Have you installed this?

 

ToanDN_0-1669415455022.png

 

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Kev_D
als Antwort auf: ToanDN

@ToanDN 

I did notice this update on the Desktop App, and I instructed IT to install. They did say they had updated these before, and usually updates occur office wide, but this issue is only happening to one person.

Also, I also see the update on my Desktop App which tells me I have yet to install, but I do not run into automatic signing out issues.

We will see how the latest update went after the weekend.

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