Autodesk Services Marketplace

[jvpantin2]

Greetings,
I manage a BIM outsourcing small entrepreneurship based in Buenos Aires, Argentina. Our team are now looking to offer services abroad in order to keep the business alive. Doing a little of market research we have found this place:
https://customersuccess.autodesk.com/partners
Does anyone knows how to register here? Have you heard about Autodesk Services Marketplace? Are both the same?
Thanks in advance,

[Alfredo_Medina · Accepted solution]

Hello, @jvpantin2 

I was a member of the Autodesk Services Marketplace, since its creation in October 2017 until its end in July 2022. During these years I provided freelance services related to Revit: online training, consulting, and making of parametric families. It was a website that helped to connect clients with providers, with no business interference from Autodesk. It was a good idea and it worked well until Autodesk decided to close it. I am grateful for having been invited to participate, and I did my best to honor that invitation.

The Marketplace does not exist now. If you click on any link saying Autodesk Marketplace, it will show you the new website, the Autodesk Customer Success / partners. I did not want to transfer to the new website, for some personal reasons. Mainly, I did not like that the managers of the new site did not want to honor the trajectory of the providers, not transfering the reviews and ranking that providers like myself had already earned during almost five years of service in the Marketplace, as if we were newcomers or strangers who had been doing that service for another company, not for a site created by the same Autodesk company.

But anyway, that is a thing of the past.

I understand that people who want to be providers in the new website need to apply and demonstrate some proof of knowlege, background, etc, and be approved by the new managers as a provider. Oh, and do some "Accelerators". When I asked what an accelerator was, I did not even get a response. In summary, this transition could have been handled in a much better way.

[jvpantin2]

Hi @Alfredo_Medina! Thanks for your comment. It explains many things. I remember saw that marketplace more than a year ago, this new format seemed strange to me, and also that Carolina hadn't her credentials. Indeed, now it looks more like a paid advertising billboard for companies than a real professional directory. I think there is a missing link between Autodesk, companies and trained professionals, more focused in box selling rather than creating an integrated service network. So, what's the point to have so many ACU's, ACP's (now ACE's) and EEM's if they aren't helping Autodesk to deal with the industry? Sell badges?
I've been workng as BIM expert since more than 5 years. All the companies I collaborated with had strong software misuse issues, no exception, and those of us who help solving them were left out of the equation, things kept doing wrong. It doesn't matters how many certifications, experience or knowledge we have. Worst if we become employees: tied up to misundertandings, bad practices, poor management and other problems wich slow down, even create rejection on BIM adoption in developing countries and are so frecuent here. Outsourcing is the way I found to do things well and help others. But there have to be other ways. That is just my opinion.
Alfredo, I really appreciate your words, sorry for the catharsis and the bad news. You're kinda legend for the BIM Spanish-speaking community, I've been reading your posts and comments here for years and learned a lot from people like you and Lucrecia. Thanks,

[Alfredo_Medina]

Thank you, @jvpantin2 for your kind words.

About the Customer Sucess/Partners, I hope it is going well. I have not had any contact with that site after Autodesk closed the Services Marketplace. 

[jvpantin2]

@Alfredo_Medina "Accelerators" are client's evaluations of services provided by an Autodesk Partner, delivered from the Partner Success Hub:
https://partnersuccesshub.autodesk.com/deliveries/overview

[Alfredo_Medina]

Thank you! So, in other words, an "accelerator" is a review, a written testimony by a client about the provider? They could have explained that, but when I asked, I did not even get an answer. And at the end, I lost the reviews that I had in the other website. Anyway... Thank you, @jvpantin2