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Autodesk Marterial Library Installation dowloading

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Anonymous
241 Aufrufe, 2 Antworten

Autodesk Marterial Library Installation dowloading

Hi, I am installing Autodesk Revit 2017. However, Autodesk Material library is only dowload to certain part and stay at connecting for long time. I have turned off my fire wall. Can anyone helps, please

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jasmin.gonzalez
als Antwort auf: Anonymous

Hello @Anonymous 

 

Sorry to hear the issues you are having with the installation.

 

I escalated your case to our product support team 12151284 and they will be contacting you directly through the case to assist you with the installation.



Jasmin Gonzalez

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RDAOU
als Antwort auf: Anonymous

Did u try to download the installation package from Autodesk Virtual Agent first, extract and install from local HD?

Some firewalls/antivirus does require that one off/exit and end all processes of those applications.

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