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Autodesk Manage Licence Cannot assign BIM360 team licences to users

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Anonymous
371 Aufrufe, 4 Antworten

Autodesk Manage Licence Cannot assign BIM360 team licences to users

I'm the company Administrator, I assign licences for BIM360 to indvidual users on a daily basis however today the option to assign users a BIM360 licence isn't there.  Can any one tell me if this has moved or if we're experiencing a glitch?

 

To be clear the workflow is usually 

User Management > Edit access (of indivdual user) > scroll to the bottom and tick the box next to their name for BIM360 Team. 

 

When I scroll to the bottom BIM360 Team is no longer there. 

 

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ennujozlagam
als Antwort auf: Anonymous

hello, maybe this LINK can help you then. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 3 von 5
Anonymous
als Antwort auf: ennujozlagam

Thanks, but no this isn’t useful as I understand the process of assigning licences but it seems to have changed in the last week. 

 

When I open a users details under user management there’s no longer an option to give them a BIM360 licence.

Nachricht 4 von 5
ennujozlagam
als Antwort auf: Anonymous

hello, post your question here  BIM 360 to get better answer. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 5 von 5
Anonymous
als Antwort auf: ennujozlagam

In the end, we had old BIM360 Licences expire and new ones added to a different admin account. 

 

For others information, when you buy new BIM360 licences the old ones will be removed entirely meaning that they'll need to be reassigned one at a time. other approx 10-20 at a time by ticking the boxes in Autodesk manage.

 

Thanks

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