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...you're welcome to post the family here as well if you want us to take a look and see.
it could be the space width is smaller the the width of door? just try 600w door if can place into the wall?
edit the family and then adjust the parameters to see if you can break it. It is likely due to some constraints that control the size of things in the family are making an extrusion have a 0 dimension.
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