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AEC Material file not found in Material Browser

30 ANTWORTEN 30
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Nachricht 1 von 31
BKDCreative
20762 Aufrufe, 30 Antworten

AEC Material file not found in Material Browser

Hello,

We are having an issue with Revit 2019 that for now seems to be isolated to users on Windows 10.

The issue is that the material browser is cannot find the AEC material file located in the C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\2019 folder. When you right click the folder in the material browser and select locate, and then select the file Revit is trying to access it comes up with the error "Located File is Already in Use by Another Library. Please Select another file.".

Revit material error.png

None of the installations on a Windows 7 workstation has this problem.

All installations were done from a network deployment.

 

Has anybody seen or had this issue with the most recent versions? Google gave me results from the same error to 2012 but those solutions didn't apply to us.

 

Thanks,

James

30 ANTWORTEN 30
Nachricht 2 von 31
cbcarch
als Antwort auf: BKDCreative

Was this project upgraded from 2018 to 2019? I think there are some issues with upgraded projects and the new 2019 materials.

Cliff B. Collins
Registered Architect The Lamar Johnson Collaborative Architects-St. Louis, MO
Nachricht 3 von 31
BKDCreative
als Antwort auf: cbcarch

That doesn't seem to be the issue. They are working on projects that were created with 2019 Revit. I had them start a new project with the default Revit template and still have the same issue within the Material Browser.

Nachricht 4 von 31
cbcarch
als Antwort auf: BKDCreative

Try a Repair on Revit 2019--maybe the Materials Library did not install correctly?

Cliff B. Collins
Registered Architect The Lamar Johnson Collaborative Architects-St. Louis, MO
Nachricht 5 von 31
Viveka_CD
als Antwort auf: BKDCreative

Hi @BKDCreative

 

Please try closing Revit and reopening it and see if it fixes the problem, and ensure no other user is in the same file when you reboot/ relaunch.

 

Regards,

Nachricht 6 von 31
Anonymous
als Antwort auf: BKDCreative

I am currently having the same issue with Revit 2018 projects, they were started with 2015 templates, this problem showed up only after our entire office switched to windows 10 which is causing all kinds of glitches with Revit, but that's for a different thread... This happens to the Revit out of the box libraries (which are stored locally) as well as our in house custom library which is on a network location so that it is available to all Revit users.  The problem seems to be random, it affects users who have only reading rights to the folder, as well as users who have writing/editing rights in the folder.  

Nachricht 7 von 31
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I see that a specialist is working on you case already.

Please follow up from the portal. Case #: 14108028

 

Regards,

Nachricht 8 von 31
Anonymous
als Antwort auf: Viveka_CD

Yes, he referred me to this thread, so I was adding my 2 cents for now and will let this thread know if they resolve the issue, however since it is random and not a continuous problem, it may take some time to recreate the error.  

Nachricht 9 von 31
Viveka_CD
als Antwort auf: Anonymous

@Anonymous 

 

That's good to know! I just spoke to him too.Smiley (fröhlich)

 

Let us know how it goes.

 

Regards,

Nachricht 10 von 31
BKDCreative
als Antwort auf: BKDCreative

Update:

Despite restarting Revit and the workstation a couple times on Wednesday last week, when the users logged into their workstation Thursday morning and Revit's material library was able to access the file it couldn't access the previously. I can't explain what happened. It wasn't working for almost a week and then all of a sudden it works now.

I wish I had a reason for this... or a solution in case anybody was also experiencing this.

 

James

Nachricht 11 von 31
gbielicka
als Antwort auf: Viveka_CD

I am also having this problem. Has anyone found a way to resolve the issue?

Nachricht 12 von 31
Viveka_CD
als Antwort auf: gbielicka

Hi @gbielicka

 

Which version of Revit are you using? Can you confirm if you have the latest updates installed for your Revit version?

 

Regards,

 

Nachricht 13 von 31
Anonymous
als Antwort auf: gbielicka

The issue has been logged to the developpement team

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

Here is the workaround:

 

In a Workshared model, All users should exit out of the model first and the workaround done by one team member

  1. Click on the missing library in the material browser
  2. Remove library
  3. Re-add library
  4. Synchronize
  5. Now team members should make new local copies from the central model.
Nachricht 14 von 31
FAZIOGREG
als Antwort auf: BKDCreative

TRY THIS

 

I was having the same issue and couldn't find anything.  But, I did find a similar problem from Inventor and the link above fixed my issue.

 

Good Luck!

Nachricht 15 von 31
Viveka_CD
als Antwort auf: FAZIOGREG

Hi @FAZIOGREG, @Anonymous, @gbielicka

 

For those of you who have similar cases going on please see this AKN article:

Error: "Located file is already in use by another Library. Please select another file" in Revit

 

As @Anonymous this has been logged with development and I'll summarize any updates.

 

For users having similar issues please log a case from this link: Contact Us 

 

Regards,

 

Nachricht 16 von 31
Viveka_CD
als Antwort auf: gbielicka

Hi there @gbielicka

 

I was in touch with the specialist who worked on @Anonymous case.

 

We would want to see a screencast of what you are seeing and a recent journal, your error may be related to the article in my previous post, but it may be entirely different. We can confirm after testing.

 

Please click on 'locate library;' as in the image below to find your missing library and try to re-map the path.

locate library.png

Let me know if this helps resolve your issue.

 

Regards,

 

Nachricht 17 von 31
anikakramer2006
als Antwort auf: Viveka_CD

Nope.  Command "Locate Library" brings up the error message "Located File is already in Use By Antother Library. Please select another file."?!? I only have this Problem with Revit 2019. In Revit 2017 it just worked fine.

Nachricht 18 von 31
Anonymous
als Antwort auf: anikakramer2006

Hi there,

 

I'm on Revit 2018

1.  Where is the AEC Materials library located to brows to it?

2.  Where is the Favorites library located also to brows to it


@anikakramer2006 wrote:

Nope.  Command "Locate Library" brings up the error message "Located File is already in Use By Antother Library. Please select another file."?!? I only have this Problem with Revit 2019. In Revit 2017 it just worked fine.



?

 

 

Nachricht 19 von 31
Anonymous
als Antwort auf: Viveka_CD

Hi there,

 

I'm on Revit 2018

1.  Where is the AEC Materials library located to brows to it?

2.  Where is the Favorites library located also to brows to it

Nachricht 20 von 31
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I see that you are a new visitor. Welcome to the Autodesk community!Smiley (fröhlich)

 

Please check if the materials are located in this path on your machine:

C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\2019

 

Regards,

 

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