A connection problem to Autodesk

Anonymous · ‎11-25-2020

I was made aware today that a client and I were having connection issue problem to Autodesk our licenses are current but we can't seem to connect to the Autodesk River so Revit is putting us on temporary usage. I have tried to send a message to the support page but I can't get any options. Can anyone help me with this?

ennujozlagam · ‎11-25-2020

try this same process refer to this LINK and see if helps. thanks

Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.

lim.wendy · ‎11-25-2020

Hi all,

Access to Autodesk products and services has been restored, even as AWS continues to work towards full recovery. Check the Autodesk Health Dashboard for the status of each cloud service: https://health.autodesk.com/

We appreciate everyone's patience and understanding.

Wendy Lim

Data Nerd | Community Advocate | AEC Industry

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