Shortcuts Revit 2017 don't work

[Anonymous]

My shortcuts in Revit 2017 don't work. But the crtl commands, for example ctrl + c and ctrl + v, do work. In other programs such as MS Word all the keys work as usually.  The other commands only work when I click on the buttons in the ribbon at the top of Revit. 

I have tried to solve the problem with the following things:

- Imported the standard keyboard shortcuts of Revit 2017

- Deinstalled all Revit programs and reinstalled Revit 2017 with the standard settings

- Connected a external keyboard 

- Installed the latest keyboard driver

The problem is, when someone else controls my computer with TeamViewer, de shortcuts do work. Only at my computer the shortcuts won't work.

Does anyone know how to solve this issue?

[matthew_taylor]

Hi,
This isn't an API question, so I'd recommend asking it in one of the main Revit forums.

I have noticed similar behaviour at times, but haven't isolated the issue. When I've brought up the keyboard shortcuts dialog it's normally fixed it.
Are you making sure your 'focus' is in the appropriate place before using the shortcut? If you're in a schedule the ctrl ones may work, but others not.

-Matt

P. S. Swapping out your keyboard couldn't hurt.

[matthew_taylor · Accepted solution]

P.p.s this may reset the issue: https://forums.autodesk.com/t5/revit-structure-forum/lost-ability-to-cycle-through-open-views/td-p/6...