Dear Andrew,
Is this a Revit API issue, or an end user question?
Are you doing anything programmatically, or just using the standard Revit user interface?
If you are not doing it programmatically, please note that this discussion forum is dedicated to programming Revit using the Revit API.
Therefore, you cannot expect an answer to a question such as yours relating to installation, product usage or end user support issues here.
You should try one of the non-API Revit product support discussion forums instead for that:
https://forums.autodesk.com/t5/revit-api-forum/this-forum-is-for-revit-api-programming-questions-not...
The people there are much better equipped to answer your question than us programming nerds.
If you are doing it programmatically, please be aware that the Revit API hardly ever supports any functionality that is not also available in the user interface.
Therefore, if the UI does not support this, the API will probably not do so either.
Can you achieve the printout you require manually through the user interface?
That would be the first step.
Next, you can explore how to achieve the same result programmatically through the API.
I hope this clarifies.
Thank you for your cooperation and understanding.
Best regards,
Jeremy