Dear Ayman,
Thank you for your request.
Unfortunately, this is not the right place to address such an issue.
Please note that this discussion forum is dedicated to programming Revit using the Revit API.
Therefore, you cannot expect any help on an issue such as yours relating to installation, product usage or end user support issues here.
You should try one of the non-API Revit product support discussion forums instead for that:
The people there are much better equipped to help you than us programming nerds.
I hope this clarifies.
Thank you for your cooperation and understanding.
Best regards,
Jeremy
