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Website is showing up in WRONG Language. It is unreadable.

Website is showing up in WRONG Language. It is unreadable.

Steps to reproduce
When I go to the autodesk forums (https://forums.autodesk.com/), everything appears in Portuguese. The emails I receive from autodesk community is also all in Portuguese. I have made sure that both my browser and autodesk profile language has been set to English, but it does not change anything.


Expected results
I expect the autodesk site to appear in the language that I choose. I expect the emails I receive from autodesk to be in the language I choose.


Actual results
The website shows everything in Portuguese. All emails I receive are in Portuguese.


URL where issue occurs
https://forums.autodesk.com/


Browser
Chrome


OS
Windows


4 Comments
pendean
Community Legend

This comes up constantly, weekly?, you can search around here if you want. Just change location here, it happens, no one know why because no one is monitoring your webbrowser (all Autodesk webpages have that fix too).

 

pendean_0-1692825744565.png

 

HTH

 

 

kevinle2
Alumni
Status changed to: Bug Identified

Hi @dcaiW26XZ ,

 

Apologies for the inconvenience. The solution @pendean should fix the issue. However, since this is a recurring issue, we're now researching on why this is happening. Thank you for bringing it up. 

dcaiW26XZ
Contributor

Hi I figured out the issue.  I had to go to my forum preferences, and then changed the language under preference options from "English (US)" to "Use default (English(US))". I am unsure why this was an issue because I have never changed my language before. It just one day starting showing up in Portuguese. Please see my image below for the fix.

 

dcaiW26XZ_0-1693259812354.png

 

pendean
Community Legend

Excellent tip. Thanks for sharing. I'm going to change mine to that as well.

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