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Project disabled in the gallery

Project disabled in the gallery

The page shows "Access denied due to invalid credentials.". My project was uploaded 2 years ago and now when i click over my project's thumbnail, it doesn't work. What is the problem?

8 Comments
alodiac
Autodesk
Status changed to: Accepted

Can you share the url that you clicked on?

deborathk96
Explorer

 @rushabhthakkar_910  unfortunately, it still shows the same unauthorized access message. I can see it,  but when I click on, the access is denied. @alodiac the link is: https://www.autodesk.com/community/gallery/project/162077/hbim-museu-nacional---preservacao-digital-...

Hi @deborathk96 - Thank you for your message. We are looking into your project and trying to identify why it's not showing up. We will get back on this thread to inform you on our progress. 
-
Profile: https://www.autodesk.com/community/gallery/profile/com-000014971414 

Tarek_K
Autodesk
Status changed to: Investigating
 
kevinle2
Alumni
Status changed to: Fixed/ Completed

Hi @deborathk96 ,

 

This issue is now resolved. Please let us know if you continue experiencing this issue. 

deborathk96
Explorer

It is fixed! Thank you very much

deborathk96
Explorer

I cannot edit sharing permissions, or even delete my own project, published online on Fusion 360 !! I need to edit my project, but it denies me, by saying I only have a "basic account". I am the only one in the team, I am the creator and the administrator, still i can't do anything! I NEED TO DELETE SOME FILES OF MY OWN PROJECT AND I CAN'T!!!!

 

Captura de Tela 2024-01-18 às 16.39.49.png

 

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