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Please correct my user name/tie the correct profiles to the correct accounts

Please correct my user name/tie the correct profiles to the correct accounts

Steps to reproduce
As I reported yesterday, now my profile page appears to be showing a "ampster402" participation in various posts or forums. That is not me. Please make sure the only account tied to my profile and the name of my user profile is just simply "ampster40", no additional numbers or letters after the number 0.


Expected results
I should only see "ampster40" anywhere anything states it is me, nothing more.


Actual results
Besides my profile page showing community participation that is tied to the wrong user name, the posts I have made to the Autodesk Inventor forum is also showing posts made by me as "ampster402" which is wrong!!!


URL where issue occurs
anywhere my user name appears on an autodesk web page


Browser
Firefox


OS
Other


Attachment



5 Comments
kevinle2
Alumni
Status changed to: Investigating

Hi @ampster40 ,

 

As in the other post, please go to profile.autodesk.com and change your username. The behavior should be reflected shortly after. Please let me know if this solves your issue.

ampster40
Advisor

Hello kevinle2,

 

My username is simply "ampster40" and my profile page already shows the correct user name, please reference screen capture below.

 

Is there anything else I can do from my end?  

 

Thank You for your time and assistance in getting this all sorted out.

 

ampster401_0-1712681061149.png

 

kevinle2
Alumni

I'll raise this internally. Sorry for the inconvenience. I'll be updating this thread once it is resolved.

kevinle2
Alumni
Status changed to: Bug Identified
 
ampster40
Advisor

Thank You again Kevin for looking into this.

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