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Name change

Name change

Steps to reproduce
The Autodesk website won't let the student change and fix her name from her school email to her given name.


Expected results
Name change


Actual results
error


URL where issue occurs
https://forums.autodesk.com/t5/user/viewprofilepage/user-id/13487466&relProf=1


Browser
Chrome


OS
Other


3 Comments
kevinle2
Alumni
Status changed to: Accepted

Please try changing name on profile.autodesk.com. If name is not editable through there, it means the account is SSO enabled and can only be changed via the organization that owns the account. 

Tarek_K
Autodesk
Status changed to: Investigating
 
kevinle2
Alumni
Status changed to: Not supported
 

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