Multiple users at Public Transport Authority of WA unable to log into site

[david_brookesQDD2U]

Steps to reproduce
Getting the error message 400 Login Failed. 400: Bad Request Error Code GENERAL_NONSUCCESS for multiple users trying to log in site manage.autodesk.com

Expected results
Being able to successfully log into site manage.autodesk.com

Actual results
Getting the error message 400 Login Failed. 400: Bad Request Error Code GENERAL_NONSUCCESS for multiple users trying to log in site manage.autodesk.com

URL where issue occurs
https://manage.autodesk.com/home

Browser
Microsoft Edge

OS
Windows

Attachment

[kevinle2]

Hi @david_brookesQDD2U ,

Are you still experiencing this issue? I am unable to reproduce this issue testing with multiple accounts.