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Logged out of forums

Logged out of forums

Steps to reproduce
Was browsing some solutions on the Inventor forum and suddenly I was logged out. Log-out also logged me out of 15 other forum tabs which were open at the time.
(Also, I think the "Operating Systems" at the bottom of this page ought to include Windows.)


Expected results
Log in, ticking the box which says "stay logged in" - don't expect to be randomly logged out.


Actual results
Logged out of 16 open forum tabs.


URL where issue occurs
https://forums.autodesk.com/t5/inventor-forum/bd-p/78 - but happens on any forum and any sub page.


Browser
Microsoft Edge


OS
Other


6 Comments
kevinle2
Alumni
Status changed to: Bug Identified

Ticket Created. 

This is a known issue and there since a long time. Hope this resolves it. 

kevinle2
Alumni
Status changed to: Fixed/ Completed
 
teropongpost1
Observer
EdvinTailwind
Collaborator

This still happens to me on a regular basis (using Chrome or Opera on Windows 10 Pro). The only thing that I "feel" is common between each occasion is that it happens mid-day, after lunch time (CEST). Maybe you can trace something from my session logs? 

 

Also: I use the forums on several devices daily (2-3 computers and my phone). Since yesterday I haven't been able to log in on my phone or my other computers (while the session on this one remains alive despite shutting down yesterday). The auth-server doesn't respond.

The_Angry_Elf
Advisor

I'm seeing this about 3 times a week. I could be changing pages within the discussion groups or just between threads, even had one instance where the page was idle and poof, signed out.

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