Reported Community Website Issues - Page 2

lanparty233 · ‎06-15-2023

Steps to reproduce On the page link below you have a double up of some topics in a drop down list, image included. Expected results fix Actual results referred to support URL where issue occurs https://forums.autodesk.com/t5/fusion-360/ct-p/1234 Browser Other OS Windows Attachment

maxwellgulit · ‎06-06-2023

Steps to reproduce Dear Sir/mDM, Kindly improve your website to be more fast in respond (no lag). Also, kindly make this website more friendly. I had spend about two hours just to look for user ID against product subscription. Disappointedly. i can't identify who's is the user had they product expired. Expected results Friendly and easy search. Fast respond. (currently loading to main page tooks me 5 mins. and i even can complete some others task) Actual results Much disappointed. URL where issue occurs autodesk.com Browser Chrome OS Windows

regalir · ‎05-26-2023

Steps to reproduce recently fake users accounts have started posting junk messages in the forum. I specified Firefox on Windows but this actually occurs on all OSes with any Web browser! Expected results blocking these accounts from posting? Actual results a lot of junk posts! URL where issue occurs https://forums.autodesk.com/t5/fbx-forum/bd-p/area-b64 Browser Firefox OS Windows

JelteDeJong · ‎03-30-2023

Steps to reproduce I want to follow what is happening on "Autodesk Community Voices" therefore I subscribed to "Autodesk Community Voices". Now I get notification emails if someone replies to an article. But I don't get a mail if anyone posts a new article. Expected results Get notified if a new article is posted. (Dont get notified of replies to articles) Actual results Only get notified of replies URL where issue occurs https://forums.autodesk.com/t5/autodesk-community-voices/bg-p/voices-blog Browser Firefox OS Other Attachment

dougmcalexander · ‎03-06-2023

Steps to reproduce The messages envelope icon indicates that I have a message. When I click to read the message, I get an access denied notice. Expected results Read message Actual results Access denied URL where issue occurs https://forums.autodesk.com/t5/notes/privatenotespage Browser Safari OS iOS

MSAD-MB · ‎02-27-2023

Steps to reproduce I clicked "thumbs up" icon on a message thread in community forum. I received an email with the wrong user-name displayed (an old one from years ago). Expected results Email should have indicated my current user name. Actual results Email indicated old user name. URL where issue occurs email Browser Chrome OS Other

rokenbuzz · ‎02-19-2023

Steps to reproduce I never expected my username to be used in the forums. I posted and it shows my username. I can set my Community Profile name in my settings but it still shows my username in my post. Expected results Not use my login username as my name in the forums Actual results Uses my username as my name in the forums URL where issue occurs https://forums.autodesk.com/t5/fusion-360-support/can-t-manually-rotate-ridge-group-in-design/m-p/11766190 Browser Chrome OS Other

kutscha · ‎02-16-2023

Steps to reproduce There is an error in the text on the bottom of the "Architecture, Engineering & Construction Collection" section of the website. Specifically, the word "testene" is being used instead of the correct German word "testen." This error is not present in the other categories on the site. Expected results The correct spelling of the word "testen" should be used in place of "testene" on the website Actual results Wrong spelling URL where issue occurs https://www.autodesk.de/collections Browser Other OS Other

1cadstar1 · ‎01-25-2023

Steps to reproduce "FAILED AUTHENTICATION Expected results Please shoe comment reply Actual results Failed URL where issue occurs https://forums.autodesk.com/t5/tkb/v2_4/articlepage.commenteditorform.form.form.form Browser Microsoft Edge OS Other

ltomuta · ‎01-17-2023

Steps to reproduce Usually in the evening local time (mid day EST for US) the forum's visitors load seems to be high enough for the server to become unresponsive. The problem seems to be less frequent when US folks sleep. Expected results The forum should have much of its assets cached locally and minimize the amount of new data transferred for each new page, so that the page loads fast(er) and not block the browser. Actual results Page loads text reasonably fast but then it takes a lot of time to load the JS that powers the layout and apply the magic the makes the forum work (hyperlinks for example). Afters a while the browser shows a dialog to the user notifying about the unresponsive page and prompting to close it or way for it to recover. This applies to any* browser on Windows 11/10. URL where issue occurs https://forums.autodesk.com/t5/fusion-360-support/bd-p/962 Browser Microsoft Edge OS Other Attachment

Community

On the page link below you have a double up of some topics in drop down list, image included

Website system is too slow and not user friendly

fake users polluting with junk posts

Subscription does not work as expected

Cannot access messages

Received email w/ wrong user name

forums is showing my username

Spelling mistake on the german version of the collections site

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Website's JavaScript loads too slow and the browser reports the page as unresponsive

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