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Getting private messages even though these are turned off

Getting private messages even though these are turned off

Steps to reproduce
My settings have private messages off, yet Autodesk people keep sending them to me, consequently I have an envelope with a red dot showing but clicking it gives me an error that this section of the website is restricted. Bugged me for ages, then today I came across the setting and turned private mesaages on. Now I can see the juck that Autodesk employees have been sending. I will delete these and then turn the setting off again.


Expected results
People at Autodesk will get an auto response stating that private messages are not on for this user and so they should use another communication form.


Actual results
red dot on an envelope and an error and a secret inbox full of junk.


URL where issue occurs
https://forums.autodesk.com/t5/notes/privatenotespage/tab/inbox


Browser
Chrome


OS
Mac


4 Comments
kevinle2
Alumni
Status changed to: Accepted

Are you still experiencing this error?

Tarek_K
Autodesk
Status changed to: Investigating
 

Hi @MichaelWarwick7522 - Are you still experiencing this error?

No, either its fixed or messages are not being sent.

 

Thanks

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