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Error when entering my name

Error when entering my name

Steps to reproduce
I am trying to fill in my full name and the site gives an error


Expected results
change of name


Actual results
site runs in a loop, same box opens again, without my change being saved


URL where issue occurs
profile page


Browser
Other


OS
Android


4 Comments
pendean
Community Legend

Greetings @mogaoanaruxa 

What site are you talking about please? I don't see your link.

 

Is this what you are seeking to do https://www.autodesk.com/support/account/manage/use/update 

 

 

mogaoanaruxa
Observer
Hi,

Thank you! It worked now. I was trying to edit the name from the
"community" page.
kevinle2
Alumni
Status changed to: Accepted

Please try changing at profile.autodesk.com. Name's cannot be changed if they are tied to an SSO account and can only be changed through the organization that manages it.

kevinle2
Alumni
Status changed to: Fixed/ Completed
 

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