Cannot edit name

[derickpleasanton]

Steps to reproduce
I go to edit my name and click save, but when the page refreshes my name is still the same

Expected results
Derick Pleasanton

Actual results
derickpleasanton derickpleasanton

URL where issue occurs
https://forums.autodesk.com/t5/user/viewprofilepage/user/self?relProf=1

Browser
Chrome

OS
Other

[alodiac]

@derickpleasanton - is your account SSO-enabled?

[kevinle2]

Ticket has been created.

[kevinle2]

You may not be able to change it because it is tied to your account subscription. You can try at profile.autodesk.com