Recap Pro deleted and missing scan points

[Anonymous]

Hi,  I have taken a 900million point cloud into Recap Pro as a PTS file to clean.  All was well until I reopened the file after shutting the machine down overnight to find two things:

1. Only the area that was within the limit box (when I saved the file I was using the limit box) had any cleaned scan data, i.e. stray points that I had deleted.  When enlarging the limit box, all of the previously cleaned scan data had returned to it's original state.

2. Additionally to the above, when resetting the limit box, around half of the scan data was missing?!

Does anyone have any experience of this? I have been trying? I have been trying Bentley Pointools but have problems with that too.

Thanks for any replies.

David

[jarrodbaumann7604]

I too have experienced the same problems when editing / deleting points within a limit box.  Points outside the limit box have been deleted which should not occur.

I have also had a second bug related to the limit box.  After resetting the limit box to include the entire set of scans, I exported to a Unified .RCS file.  Unfortunately the limit box still cropped part of the unified scan even though it was reset and displayed the complete set of scans on screen.

Autodesk.... Please setup a beta feedback site so that us users can log this feedback and help the product improve.  This is an outstanding software that just needs some good user input.

[Anonymous]

Have ended up using Recap as an e57 converter and now use Pointools for cleaning and exporting.

[ryan.frenz]

Thanks for your feedback.  There is a button in the main view of ReCap Pro (looks like a megaphone) to directly submit both bug reports and feature requests directly to our team.  Or always feel free to post here.

I will forward the limit box / region issues to our QA team to see if they have any tips.

Thanks for using ReCap Pro.

Ryan

[Anonymous]

Thanks Ryan.

David

[hongmei.tang]

Hello David,

For your first issue, you're right, it's a bug. It's already fixed in our latest build, and will be avaliable in next release.

As for the second issue, I can't reproduce on my side. Do you have the same issue with other scan data? 

Thanks,

Candy

Recap QA

[hongmei.tang]

Hello,

Thanks for trying ReCap.

The issue you said for exporting unified rcs, can you try to change the spacing in unify settings?

Or you may try to export to other format. If you still encounter the same issue, please contact us directly.

Thanks,

Candy

ReCap QA

[Anonymous]

Hi Candy,

Great thanks. When will the next release be available?

David

[hongmei.tang]

Hi David,

The new release will be avaliable in the near future.

You'll get notifictaion from email and the product.

Thanks,

Candy