Recap pro 4.2.2.15 IMPORTING RDBX FAILED

[JC-OUAKNINE2]

Hello,

I relay a post from georezo (FR): https://georezo.net/forum/viewtopic.php?pid=303127#p303127

When I attach a RDBX scan file, Recap as an error during ilmportation. 

Whta can be proposed as solution ?

[anil_mistry]

Hi @JC-OUAKNINE2,

Thank you for participating in our Community! Would you be able to provide screen capture of error message? Also, would you be able to describe your workflow so I can assists you further.

Thank you and have a great day!

[JC-OUAKNINE2]

Hi,

The screen capture of the error mesage (french).

[anil_mistry]

Hi @JC-OUAKNINE2,

Unfortunately this is predominantly an English forum. Would you be able to translate this message in English and resend it so I can help you further.

Thank you and have a great day!

[JC-OUAKNINE2]

Hello,

For translation: 

"Recap encounterd an error while importing the file"

[anil_mistry]

Hi @JC-OUAKNINE2,

You are getting this error message because this file type is not supported by ReCap. Please, review Supported File Formats page from ReCap Help documentation for more information.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

[anil_mistry]

Hi @JC-OUAKNINE2,

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[JC-OUAKNINE2]

Hello,

I'm very sorry because I wanted to create good project Recap (RCP), from proper RDBX file.

In 2015, RDBX was OK and strucrued file:

https://forums.autodesk.com/t5/recap-forum/autodesk-recap-file-formats-which-where-amp-how/td-p/5719...)

In 2016, RDBX miss again in file format:

https://knowledge.autodesk.com/fr/support/recap/troubleshooting/caas/sfdcarticles/sfdcarticles/FRA/C...)

For many reason I can't attach the file now, form any reason.

I'm disappointed that this good format disappears...

Thanks.

[anil_mistry]

Hi @JC-OUAKNINE2,

I am so sorry for any inconvenience but If you have any feedback that you would like to submit regarding any enhancement, please click on the “ReCap IdeaStation” link on the ReCap community home page.  This will help the Project Manager and developers hear your voice on any changes/concerns with functionality directly for consideration in future builds.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

[anil_mistry]

Hi @JC-OUAKNINE2,

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[JC-OUAKNINE2]

Hello,

I don't understand: in my Recap Pro 4.2.2.15, I could attach .RDBX file in theory. (see attach file).

Do I miss something ?

Thanks.

[anil_mistry]

Hi @JC-OUAKNINE2,

I am sorry but I am bit confuse now. Are you able to import RDBX to ReCap project or still not able to import. If you are not then can you share data file for further investigation. 

Thank you and have a great day!

[anil_mistry]

Hi @JC-OUAKNINE2,

I am just following up on my last post and wondering if you can share RDBX data file with me for further investigation? 

Thank you and have a great day!

[JC-OUAKNINE2]

Hello,

I miss obvosioulsly a step by importing the RDBX file.

I don't know exaxtly the structure and what are the files to import, 

I think I have to put into Recap Pro, the .RSP and the .RDBX together,

but i don't know how, because I recover the datas from a transfer.

Thanks.

[anil_mistry]

Hi @JC-OUAKNINE2,

Would you be able to share this data with me to try on my end. If you can then let me know and will send you A360 project invite. 

Thank you and have a great day!

[anil_mistry]

Hi @JC-OUAKNINE2,

I’m just following up to see if you were able to gather the information I had previously requested to assist me in troubleshoot your issue.

Thank you and have a great day!

[JC-OUAKNINE2]

Hello,

Sorry for my answer: my cloud is private, I can't give you my .RDBX project.

Any idea to show how to add RDBX files into last Recap pro ? Like videos ?

Thanks.

[anil_mistry]

Hi @JC-OUAKNINE2,

I don't have any videos that shows this but can you import as PTX? I think you need to use PTX to bring this data into ReCap with the information required to make RealViews, do registration, meshing, etc.  I think that recent versions of RiScan Pro also have an RCP export function which might work too.

Please, let me know if this helps. 

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

[anil_mistry]

Hi @JC-OUAKNINE2,

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.