ReCap Photo 2022 png export fails

pavimar
Observer

ReCap Photo 2022 png export fails

pavimar
Observer
Observer

Hello Everyone,

 

I having an issue with ReCap 2022 version 22.0.0.788 on Windows 10.

When I try to export a .png file the software shows an alert message telling me that the process failed.

I reinstalled Recap, but the problem is still present.

If you have any suggestion I will appreciate!

 

Thank you in advance

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barmanr
Community Manager
Community Manager

Hi @pavimar ,

 

Would it be possible to provide a screenshot of the error you are receiving? Best to also make sure your graphics drivers are up to date.

 

Also, did you experience this issue in ReCap 2021 as well?

 

Thanking You.

 

Warmest Regards,

Rishov Barman, Reality Capture

 

 



Rishov Barman
Reality Capture
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