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Recap not loading correctly

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Anonymous
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Recap not loading correctly

After AutoCad 2019 with our new subscription I cannot get recap to do anything. The error message says "Application not found"

 

What is weird is that recap was shown to be "Installed" during the initial installation of AutoCAD. 

I decided to do a complete uninstall of all Autodesk products and reinstall. Recap will not uninstall. It asked me if I want to uninstall and sits there doing nothing.

 

Any ideas?

 

 

 

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