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Recap Down? the website is hanging on the login process

Anonymous

Recap Down? the website is hanging on the login process

Anonymous
Not applicable

is something wrong with the login server to recap? it seems the service is not responding 😞

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Anonymous
Not applicable

Everything on Recap is REALLY slow or not working at all today for me.

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kareem.francis
Alumni
Alumni

Hello - thank you for reporting this issue.  Everything should be back up and running as expected.  Please let us know if you continue to run into issues.  Thanks!

 

Kareem



Kareem Francis
Sr. Support Analyst
Global Customer Service & Support
Autodesk, Inc.

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Anonymous
Not applicable

Things are slow again today.  Trying to manually stitch photos, and the photo I selected won't even open in Recap (just stalls for minutes with the circle running).  I also uploaded a project, and it's been in queue longer than usual. 

Anonymous
Not applicable
As a work around I just save the stitching and reopen the project. Unfortunately you cannot save your registration process before you finish submitting the project.
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