Recap API cannot convert photo to 3d model

[Anonymous]

I'm using Recap API to convert some photos to 3d object (.obj) by following this demo of Autodesk:

https://github.com/Autodesk-Forge/photo-to-3d-sample

When I use photos of demo it was run normally. But when I use my photos it's alway return an empty zip file (filesize: 22bytes) an cannot extract it like an attach file below.

This is some photos of an example:

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1158.JPG

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1159.JPG

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1160.JPG

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1162.JPG

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1163.JPG

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1164.JPG

https://s3.amazonaws.com/adsk-recap-public/forge/lion/DSC_1165.JPG

And this is my photos:

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125628.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125621.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125616.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125609.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125602.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125556.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125550.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125539.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125533.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125529.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125522.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125515.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125504.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125455.jpg

https://s3.amazonaws.com/3dimagetest/dauca/20171222_125446.jpg

I use my iPhone SE to capture my photos and the photo of a demo was captured by DSLR NIKON 1 J1 but I don't think this is the main problem. Please help.

[Anonymous]

Please help!

[anil_mistry]

Hi @Anonymous,

Thank you for participating in our Community! I am not API expert but will forward this to development team and see if they can help. We will let you know my findings soon.

Thank you and have a great day!

[Anonymous]

Thank you very much @anil_mistry, I hope you will reply me soon. Thank you

[Anonymous]

Hi @anil_mistry,

Is the development team has fixed this problem? I really want to know...

[gerald_chin]

Hi @Anonymous,

We are sorry that you have encountered this problem. If the dataset is not sensitive, could you please share the photos with us at photo.support@autodesk.com, from there, we will be able to further pinpoint the issue to the problem.

Thank You!

[anil_mistry]

Hi @Anonymous,

I’m just following up to see if you were able to gather the information @gerald_chin had previously requested to assist him in troubleshoot your issue.

Thank you and have a great day!

[anil_mistry]

Hi @Anonymous,

I was wondering if you had an opportunity to to gather the information @gerald.chin had previously requested.

Thank you and have a great day!