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Purchased Recap does not appear in my downloads

alanwall57
Explorer
Explorer

Purchased Recap does not appear in my downloads

alanwall57
Explorer
Explorer

Just purchased a monthly license of Recap - it's not showing up in my list of downloads

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jayson.sterba
Alumni
Alumni

hi @alanwall57,

 

Is it still not showing up?

 

If you need to download and its not showing up you can download it as if it were a trial and then sign in to get your paid entitlements. 

 

Download ReCap Pro

 

After downloading make sure you apply the updates for ReCap pro and ReCap photo: Download ReCap updates

 

Please Accept As Solution if a reply or replies have helped resolve the issue or answered your question, to help others in the community.


Jayson Sterba
Customer Programs Manager, Preconstruction
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anil_mistry
Autodesk Support
Autodesk Support

Hi @alanwall57,

 

I'm just checking in to see if you need more help with this. Did the suggestion that @jayson.sterba provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
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