We would like to change some of the permissions of some of the users we have invited for Recap360 RealView projects in order to give them control. Recap has the drop down to change their permissions, but it does not do anything. We then tried to delete the users completely, and re-share, however it won't let us do that either.
It is the browser app. We are wanting to create view+edit+control for some of our customers so they can add people to the project as they please. Nothing happens when a user is 'deleted'. It appears that all the buttons and options that we need exist, but they don't do anything.
You found a significant bug, we have pushed out a hotfix to address the problem.
Please try again and let us know if you have any other problems changing permissions.
Thanks Ian. I just checked it, but it is still incorrect. Now when you change a user from view+edit+control to view or view+edit, it deletes them along with another random user. It always deletes two users.
Below is some feedback we are getting from our customer... Would it be possible to push out a hot fix relatively quick to address these for our customers?
I have shared all of the ReCap Projects with our team but have a few additional questions on troubleshooting issues noted below.
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