Photo upload failed, ER0102
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I cannot submit a project due to most of my photos failing to upload, giving the 'ER0102' error. I have tried uploading them to A360, which works, but then I cannot retrieve them from Recap. When trying to add photos, if I select 'Browse from A360 Drive' I can see and navigate through the folders, but the images within do not show up. I can get the project to submit only if I discard most of the photos. Furthermore, on the few occasions I have managed to submit a project, it fails and I have to resubmit, with no explanation as to why it failed.
What I've done:
I have tried using different browsers (Chrome and Firefox)
I uploaded over 200 images and manually added ~6 registration points to each (that took awhile)
I uploaded over 200 images with no registration points
I uploaded ~30 images with ~4 registration points each
I uploaded ~30 images with no registration pointsI am using the 30-day free trial if that makes a difference.
I tried disabling my firewall to see if that was blocking upload, no difference
I really love the idea of this program but there's no way I'm buying it if I can't get it to work.
--EDIT--
After continuing to try to get this to work, I noticed that some of the images I was using had the '&' symbol in their name. Removing that symbol solved the ER0102 error. I will update this if there are further errors.