Announcements
Attention for Customers without Multi-Factor Authentication or Single Sign-On - OTP Verification rolls out April 2025. Read all about it here.

launch recap 360 web returns er0000

Kevin.Spear
Advisor

launch recap 360 web returns er0000

Kevin.Spear
Advisor
Advisor

It does not matter if i use Chrome, Edge or Firefox; launching recap360.autodesk.com loads the environment but cannot find any of my data online. I get er0000 which says to check the forums for a solution. And here I am... anyone?

 

SNAG-0238.pngSNAG-0239.png

Thanks
Kevin

Kevin Spear, PE
0 Likes
Reply
Accepted solutions (1)
840 Views
4 Replies
Replies (4)

Kevin.Spear
Advisor
Advisor
Accepted solution

ironically, later today this error stopped appearing. I had been getting that error for 2 weeks. I finally post the issue and it magically works.  Maybe I'll do that more often...  🙂

 

Thanks
Kevin

Kevin Spear, PE
0 Likes

Anonymous
Not applicable

I am getting the same error. Hopefully by posting here Autodesk will fix it for me too 😛

0 Likes

anil_mistry
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

Thank you for participating in our Community! This error may have caused by corrupted RCP project. If you recently created a project and published to web, then delete this project from A360 Drive project folder, then try viewing again.

 

Thank you and have a great day!

 

Please select the Accept as Solution button if my post solves your issue or answers your question.

 



Anil Mistry
Technical Support Specialist
0 Likes

eli92TVX
Observer
Observer

4-Years Later and I'm getting the same error??

 

I have yet to successfully Launch any 3d Model or Publish any Recap Project, using any browser... This does not strike me as a fully-baked solution, of the quality I expect from Autodesk.  😕

0 Likes