Latest Updates | New Knowledge Network Articles | ReCap

[matthew.d]

Question: Where can I find a list of the latest Autodesk Knowledge Network support solutions that were created and/or updated for ReCap?

(List shown in chronological order)

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For more updated solutions, also check out the AutodeskHelp Blog!2016 Solutions

[matthew.d · Accepted solution]

December 2017

Measure areas in Recap Pro

ReCap 360 Mobile Crashing with HDR scans

ReCap cannot be started and 0 days left

Recap Photo: File size limit per picture file that can be loaded in recap photo

November 2017

How to download and Install ReCap photo

How to take the right photos to be used for ReCap Photo

Licensing issue updating ReCap 360 to Recap 360 PRO

ReCap 360 Error Unexpected Exception Code RE3100

Recap Photo: Aerial project has wrong Z coordinates

Recap Photo: Manually stitching photos

Recap project upload error after “Save as” process

Unable to import a scan into ReCap Mobile

October 2017

How to move or rotate a model in Recap photo

Recap Pro: Mesh creation result is larger than expected

Recap Pro: PCG file format export missing

New Recap Photo and student license

Does the codec required for MP4 view state output come with ReCap?

Can ReCap support GoPro Omni and Nikon KeyMission 360 cameras

September 2017

ReCap: After a few region setups the program performance slows greatly

Rendering an AVI from 3ds Max displays half of the rendered video output in green

Performance issue with ReCap Pro

ReCap: How to use enhance registration with targets

August 2017

Recap error: You don’t have enough disk space for the importing

Register one LAS point cloud in Recap

How to create Scan-to-Mesh or Object Mesh in ReCap 360 Pro

Error “ER0000” when try to open point cloud project in ReCap 360

How to redo manual registration once registration is accepted in the field on ReCap Mobile with the ...

adding scans to existing ReCap project from ReCap pro mobile app

Limit file sizes in Recap Pro

Pointcloud imported from PTS file does not load all stations

How to view Real view images from ReCap project in Virtual Reality

Importing a LAS file into Recap results the point cloud being in the wrong location

How to view thermal photos taken with the scanner in ReCap using BLK360

Recap Pro and project data in the cloud

How to level point cloud using survey points in ReCap Pro

July 2017

How to Download ReCap 360 Pro and activate

How to get a Free Trial of ReCap Pro from ReCap (Standard)

Unable to transfer ReCap project from iPad Pro to Recap Pro desktop application

OpenGL error when starting Recap

Purchasing previous versions of Autodesk software

Recap crashes on startup

June 2017

Importing LAS format is not working in Recap Pro 4.0.0.28

What is a Structured Scan data in ReCap 360

Is it possible to get the GPS-information of the scanner to ReCap?

It is not possible to delete photo project on Recap 360

ReCap: is not working using Mac Book Pro in Parallels or VMWare environment.

May 2017

Photo project photo upload stalls and will not complete processing in ReCap 360 web

Recap 360 Error Unable to Initialize Code RE3101

Recap Pro workflow tip registration for large projects

April 2017

Recap shows thin lines in the panorama images

Support of Recap 360 on mobile devices

March 2017

CLR scan files cannot be loaded into Recap

Faro FLS data cannot be opened in Autodesk Recap 

Recap sync error when opening a project

Switch or flip X, Y or Z axis orientation during data import

February 2017

Recap displays error message when trying to create a Scan to Mesh
How to combine photo scan project in the ReCap 

Points deleted in ReCap reappear when the project is loaded into AutoCAD 

Point cloud is not created correctly when using LAS file in LL84 coordinate system

January 2017

ReCap 360 coordinate transformation

Autodesk Desktop App error when updating ReCap 

Change point registration quality filter