iPad to Desktop transfer Failure

[Anonymous]

real view worksbut there is no data...support folder looks wrong

I have a project on the iPad which I scanned into a couple different times on site. When I transfer it to the desktop everything appears to be working correctly. I can see the point clouds aligned in the registration tab. Unfortunately when I go to index the scans none of the points show up when I launch the project. In real view I can see the photos (screenshot 1) but when I go to 3D view there is no data (2) and when I go to the project navigator it just says unassigned points under scan locations. 

I looked in the support folder (3) and it seems off because all the scan data is in the folder called Montclair UPS but I think it should be in the main support folder. Any advice on this would be greatly appreciated. I would really prefer not to have to go back and re-scan.