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I have a 16GB e57 file that i am trying to index in the latest version of recap (recap360_30052). We have older versions of recap that work correctly, and don't have any issues with the same file, but they don't have mirror balls either, which forces us to still create Leica TruViews for customers. the e57 was generated from cyclone. In the images below you can see that one of the locations is missing a lot of data. I've also attached the image of the realview from that scan. I can't explain what it is doing. Its putting the ground data in the form of trees... I have no explanation....
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