How to resolve "Unable to find the original project folder" in ReCap Photo 21.1

[klarinda.gunadi.widjanarko]

Hi,

We find a recent issue in ReCap Photo 21.1 where after creating new Aerial / Object project, ReCap Photo complains "Unable to find the original project folder".
As a workaround, you can use Windows Explorer and navigate to the folder location that you selected previously or use web browser to go to drive.autodesk.com and download the project.
Please refer to "Download Project" section in the following documentation for more details: https://knowledge.autodesk.com/support/recap/troubleshooting/caas/sfdcarticles/sfdcarticles/ReCap-Ph...

This issue is related to recent changes in Desktop Connector which happens in version 14.5 and 14.6.
To avoid this issue, if you have Desktop Connector 14.5 or 14.6 installed, please uninstall it.
Then you can download Desktop Connector 14.1 from the following link: https://help.autodesk.com/view/CONNECT/ENU/?guid=GUID-03D59AAD-65B0-45E3-84F2-A12AAA5BB267

Regards,

Klarinda

[klarinda.gunadi.widjanarko]

We have released an update to fix the issue with Desktop Connector 14.7 and above.

Please refer to following forum post for more details:

https://forums.autodesk.com/t5/recap-forum/autodesk-recap-photo-21-1-2-25-release-notes/td-p/1021382...