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Buenos días:
Intento crear un objeto en ReCap Photo, selecciono las fotos en A360 Drive y me da un error: Fail to get the size of the files to be uploaded. Please try again later.
He visto en otro lugar esta respuesta
Hello @mkikuchiQBVMW
Thank you for posting your issue on this thread, we always encourage users to always start new thread for their issues, so that we can handle it very well and can have back and forth conversation with specific user only.
But anyway, next time you can do that, for now let me answer your questions one by one.
1. first two images were you got the error message saying "fail to get the size of the file.... ", just want to know whether you were selecting the Photos from your A360? If yes, then let me tell you that there is a bug in that workflow and for now, you can download the photos from !360 and then process it.
2. Second issue is about not having enough cloud credits, which means non of you contract (if you have multiple) has enough cloud credits to process the job. Can you please send me the picture of your cloud credit status. (it will be on first screen of the ReCap Photo near to left top corner beside your log in name info.)
Thanks,
¿Entiendo que ES UN BUG, un fallo del programa que se solucionara?
Acabo de iniciar una suscripción gratuita durante 3 años, por ser profesor. ¿Tiene esto algo que ver?
Cómo se puede, si es que se puede, procesar las fotos en el ordenador, de forma local. ¿Dónde puedo ver el Driver Destopk?
Muchas gracias, reciban un cordial saludo.
Solved! Go to Solution.