E57 files exported from Dot3D Pro (DotProduct) will not import into ReCap.

Anonymous

E57 files exported from Dot3D Pro (DotProduct) will not import into ReCap.

Anonymous
Not applicable

When I try to import E57 files from DotProduct scanners, I get the following error message:

 

"ReCap has encountered an error importing: [Project Support Folder location\Frame Nr.: #.rcc]
This file will be removed from the project. Please check the file and re-add it to try again."

 

The same file will import fine into other programs such as CloudCompare and Pointfuse. I am using ReCap Pro version 7.0.0.183 on Windows 10 version 1809. Please advise. Let me know if you need a sample file.

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yan.fu
Alumni
Alumni

Hi @Anonymous ,

 

Sorry about the inconvenience . 

Could you share one sample .e57 file with us so that we can investigate on the failure?

 

Thanks,

Yan

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Anonymous
Not applicable

Thank you for the reply. Here is the sample file:
https://www.dropbox.com/s/0vsu9nuwmbzybz9/e57test.e57?dl=0

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yan.fu
Alumni
Alumni

Thank you for sharing the data!

 

We are able to reproduce this issue and found the cause of failure is because of the filename in e57 file. 

The scan name in the file is like: Frame Nr.: 4

ReCap fails to create .rcc file with this name.

Could you try to rename your scan in the e57 file?

 

Thanks,

Yan

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Anonymous
Not applicable

Thanks! This has now been resolved with our latest update to Dot3D 3.3.4:
www.dotproduct3d.com/dot3ddownload

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