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So, my company purchased a handheld scanner from GeoSlam. When we go to scan an area and come back to the office to process the information, from the software we received for them, we get as far as creating an *.RCP file, but that file has no Mirror Balls (RealView). The scanner has the photo camera and it takes the photos. But, when we try to create the RCP file, the Mirror Balls are not processed. We have tried to contact those who sold us the device, but they are not returning are emails. I have come to the assumption that their software can't process the RealView mirror balls, and that we need to purchase some other software. Is this true, or am I missing something?
Thanks for any help,
Jerry
Solved! Go to Solution.