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Can not find stl file when it shows export complete in recap photo

Anonymous

Can not find stl file when it shows export complete in recap photo

Anonymous
Not applicable
When I tried to export the rcm model to stl file, it did showed export complete, however, I can not find any stl file in the assigned path. I don't know why, please help me...
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anil_mistry
Autodesk Support
Autodesk Support
Accepted solution

Hi @Anonymous,

 

Thank you for participating in our Community! ReCap Photo output files gets stored to A360 project drive. Pleas try A360 project drive and see if  you can find it there. 

 

Thank you and have a great day!

 

Please select the Accept as Solution button if my post solves your issue or answers your question.

 



Anil Mistry
Technical Support Specialist
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anil_mistry
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.



Anil Mistry
Technical Support Specialist
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Anonymous
Not applicable

Hello

 

I'm trying to export file in .stl but I dont find it once model is exported. I also check my 360 drive folds and it isn´t there. Please, could you let me know how to get .stl model?

 

Thanks

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Anonymous
Not applicable

I had the same exact problem, make sure that you don't have any foreign characters in the names of the folder structure, or else some exported files simply won't appear.

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cmariliac
Explorer
Explorer

Same happened to me. Finally my problem was solved by saving the stl file in the Desktop Drive (former A360 Drive) installed on my computer. 

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