Autodesk Purchase Links Dead

Autodesk Purchase Links Dead

c2a.studio
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Autodesk Purchase Links Dead

c2a.studio
Contributor
Contributor

When I go to purchase cloud credits (because Recap Photo failed and now I have to reprocess), this is what users get when they click the Purchase Cloud Credits link on their account page:

 

http://store.autodesk.com/store/adskus/en_US/buy/productID.289204200/ThemeID.30603000/OptyID.1100023...

 

If you click the link to purchase from within Recap Photo, here is what you get:

 

https://knowledge.autodesk.com/customer-service/account-management/subscription-management/subscript...

 

Autodesk is a publicly traded company and consumers are unable to purchase from them.  Shareholders need to be informed.

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c2a.studio
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...also, how do I get reimbursed for the wasted money on failed Recap Photo processing?  I was able to process one job with 200 images but a 700-image job failed and wasted credits. Since Autodesk does not have a competent link for purchasing credits, I am not surprised it is so difficult to find a way to be reimbursed credits.

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