Access to previous versions of Autodesk software is available as a subscription and maintenance plan benefit. When you’re using a previous version, it’s important to know what support resources are available to you.
To help customers best manage their support interactions with Autodesk, we have introduced a Previous Versions Support Lifecycle which establishes clear and predictable guidelines for the support services available to customers using previous versions.
For more information or to find out if you are on a supported version, you can visit the Admin Blog.
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Noelle Ruiz
GTM Communications