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Reinstalling 2013 upgrade. Need activation code for 2012 original license

4 REPLIES 4
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Message 1 of 5
rob
Explorer
606 Views, 4 Replies

Reinstalling 2013 upgrade. Need activation code for 2012 original license

Hi

After my PC died I wanted to reinstall AutoCAD.

AutoCAD 2012 installation on-line did not produce an activation code (I do have the 2012 request code).

"Chat" help was no help.

The software had been updated to AutoCAD 2013 but I can't reinstall that without a AutoCAD already being in place.

 

So what to do?

Any thoughts?

 

Thanks

4 REPLIES 4
Message 2 of 5
pendean
in reply to: rob

You do NOT need AutoCAD2012 installed just to install and use AutoCAD2013, never have, still don't.

Why don't you just install 2013?

Message 3 of 5
rob
Explorer
in reply to: pendean

Perhaps because the upgrade from 2012 to 2013 came as a download. Trying to install from that download give me an error message.

But, good news, a customer service rep has emailed to follow up our session saying that he can give me a new download link and authorization. So I might get past this.

 

Thanks for replying

Message 4 of 5
masterplans
in reply to: rob

If your 2013 was an upgrade and you have the 2012 disk you only need to install 2012 past the point where you enter serial number.  You should not have to go thru authorization of 2012 to then install 2013.  Good luck.

ICN3D
Now running progeCAD!
Message 5 of 5
surveysarath
in reply to: rob

i installed autocad 2012 but not open any dwg and get an fatal error

 

 

 

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