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license failed to initialize Error 30

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Message 1 of 2
hmj040221
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license failed to initialize Error 30

 I was acquire student license in 2018, but I changed to my pc lately.

so I tried to download by new pc, but 3ds max send to Error 30.

how can I clear to this problem?

 

hmj040221_0-1630407937394.png

 

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Message 2 of 2
natasha.l
in reply to: hmj040221

Hello @hmj040221

 

It seems you are trying to activate a 3ds Max 2016 license, but this is a previous version the is no longer supported or offered under the Product support lifecycle. Support* is available for all current versions of Autodesk software plus ...

 

Educational Software is offered for a set term (1yr or previously 3yrs). When the term has ended & the software license expires you will need to visit the "Get Products" page, re-verify your status & select a newer version. 

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