Software reinstallation

Software reinstallation

f_legrixdelasalle
Community Visitor Community Visitor
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Message 1 of 5

Software reinstallation

f_legrixdelasalle
Community Visitor
Community Visitor
Good morning,
I had the motherboard of my laptop changed. I got it back empty. I want to reinstall my Autocad Lt for Mac software. I can't find the solution. I do not want to repurchase the software, even though I have just paid for the license for 2024.
Do you have the solution?

Thank you 

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664 Views
4 Replies
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Message 2 of 5

paullimapa
Mentor
Mentor

If you legally purchased 2024 version then you bought it on subscription. This means you can sign in to your Autodesk account, download and install the software again on your laptop 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
Message 3 of 5

f_legrixdelasalle
Community Visitor
Community Visitor
Good morning,
I was able to download my software, thank you.
I am asked to register (activate) it. I only have the serial number of the software that I purchased in 2014 which is:
xxx-xxxxxxxx
The key is: 827F1.
When I enter these elements I am told that they are not correct. I only have that.
Please tell me how to activate.
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Message 4 of 5

paullimapa
Mentor
Mentor

It’s best you contact Autodesk directly 

 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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Message 5 of 5

pendean
Community Legend
Community Legend

@f_legrixdelasalle wrote:
...software that I purchased in 2014...

Your first post states your software is a year2024 version.

No you state it was purchased in the year 2014, which makes your software version 2013.

 

Can you clear up which it is you want help with?

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