Need help with old version of Maya (2011)

[starcitizen]

This is an odd one but to summarize, We have a piece of software that uses the Virtools render engine and we need to convert Maya models to the proper format to go into that software. We need 2011 to have access to the Maya to Virtools plugin. Maya 2011 was the last year that plugin was functional. We have a copy of 2011 and we have a license, but we are having issues with the communication between our copy of Maya 2011 and our license servers. They exchange a handshake and then the connection is cut by the computer with the software installed. We've checked our antivirus and what not to no avail. We are kind of stuck and really need this fixed, any help/advice is appreciated.

[DarrenP]

go through this: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/FLEXne...

[starcitizen]

Thank you for your reply. Here is the only item in the log:

ERROR: Non-activation-capable daemon activation invoked with non-client-request event type

Any help is appreciated, we're at a loss.

[pendean]

Are you still running in Win7?
Is this a sudden new problem, or since Win7 died? Or has this not been used for sometime?
Has there been a server change since Maya2011 was licensed?

[GunnarNilsson]

-97	The desired vendor daemon is down.

FlexNet error -97 means the license service on the server isn't running. The client finds the server ok, but since there's something wrong with the service no license can be obtained.

Restart the license service and if still unsuccessful post the log here. Be sure to omit any sensitive info like serial numbers.