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Sentinel RMS Development Kit:Error[5]

5 REPLIES 5
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Message 1 of 6
hx
Advocate
9372 Views, 5 Replies

Sentinel RMS Development Kit:Error[5]

 

Our customer Move the RMS kit to the new server. and it cannot talk to the server host when it open the WlmAdmin Tool.

2016-11-09_15-18-24.png

 

It use the menu 'Edit'->'Defined Server List' it still throw the eeror.

How can I advice the customer to do next?

5 REPLIES 5
Message 2 of 6
hx
Advocate
in reply to: hx

Note:

 

When the eeror show.

The customer shut down the old server and try again. but it still cannot talk to the server host.

Message 3 of 6
hx
Advocate
in reply to: hx

The new server also install the Autodesk PowerMILL 2017 Network manager tool. 

The new manage tool can effect the RMS server?

Message 4 of 6
Christopher_M
in reply to: hx

 

Hello @hx,

 

Looking at the first image you provided, it looks as if the I.P. address or the server name in the RMS license file does not match.  When you were issued the RMS license file, you needed to change the line in your file to match this.  So, if you are moving everything to a new server, this line needs to be updated.  Take a look at the attachment.

 

Also, be sure that your Sentinel driver is updated and that the dongle light is on when the manager is running.

 

The client files will need to be updated to the new server address as well.


@Anonymous wrote:

The new server also install the Autodesk PowerMILL 2017 Network manager tool. 

The new manage tool can effect the RMS server?


I wouldn't think that these (2) manager would cause any conflicts.  If you have any further licensing questions with regards to the 2017 Network manager tool, I would get in contact with our Autodesk license team. 

 

If you need some more assistance with your Delcam RMS manager, let me know and I'd be happy to assist.

 

 

 

 



Chris M
Applications Engineer
Message 5 of 6
Anonymous
in reply to: Christopher_M

I'm sorry to reply so late because I have been vacation for a week.

The customer's problem  has been solved.

 

Thanks.

Message 6 of 6
hx
Advocate
in reply to: Christopher_M

The customer's problem  has been solved.

Thanks.

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