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License problem Power inspect 2016

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Message 1 of 2
pierre_ebel
386 Views, 1 Reply

License problem Power inspect 2016

Hello,

 

I installed PI 2016 on a new computer under Windows 10.

But when I open it i have sevral error (see attached files). By file Capture 1 this error message appears 4 times then i have the error message "capture 2".

 

But i have a licence .

Thanks for your help.

 

Pierre EBEL

1 REPLY 1
Message 2 of 2

Hi @pierre_ebel 

 

an article was created in the Support knowledge base on that subject.

Here is an excerpt, you can try the suggested fix and see if it works for you.

 

Causes :

Ce problème est lié à la mise à jour de Windows 10 avril 2018 (version 1803).

Solution :

Configurez PowerInspect pour qu'il s'exécute en mode de compatibilité Windows 8 :
  1. Cliquez avec le bouton droit sur le raccourci de bureau pour PowerInspect et choisissez Propriétés.
  2. Cliquez sur l'onglet Compatibilité.
  3. Remplacez "Exécuter ce programme en mode de compatibilité pour : " par Windows 8.
  4. Cliquez sur OK.

Apparently this error is related to Window's updates, and using the compatibility mode can help solve the issue.

 

Regards.


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Serge.Q
Technical Consultant
cam.autodesk.com

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