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Revit 2020.2 update wont load APL

Revit 2020.2 update wont load APL

djohnson
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Message 1 of 10

Revit 2020.2 update wont load APL

djohnson
Contributor
Contributor
‎11-21-2019 10:23 AM

i installed the Revit 2020.2 update. now when i open Revit i get the error; "Can not run external application APL."

is this a know issue? and is there a fix coming?

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Message 2 of 10

s.hamel
Community Manager
Community Manager
‎11-21-2019 12:30 PM
Accepted solution

Thank you for reporting this.  I have updated to 2020.2 and reproduce the issue.  Unfortunately it is due to a change on the Revit side and I have reached out to the appropriate team in regards to it.  The only option at this time is to install the prior version of Revit.  I will post more information once it is available.

 

Thanks,



Shayne Hamel
Manager, Principal Software Engineering
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Message 3 of 10

djohnson
Contributor
Contributor
in reply to s.hamel
‎11-22-2019 04:07 AM

Thank you for the information.

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Message 4 of 10

Anonymous
Not applicable
in reply to s.hamel
‎11-25-2019 11:29 AM

Thank you Shayne! it's happening to us also.

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Message 5 of 10

s.hamel
Community Manager
Community Manager
in reply to Anonymous
‎12-03-2019 11:36 AM

Working on a small Hotfix for this, if either of you would like to test it today, please send me a PM.

 

Thanks,



Shayne Hamel
Manager, Principal Software Engineering
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Message 6 of 10

s.hamel
Community Manager
Community Manager
in reply to s.hamel
‎12-05-2019 05:48 AM
Accepted solution

A hotfix is now available to fix this issue, an AKN page has been created regarding the problem and the hotfix is downloadable from that page.

Thanks,



Shayne Hamel
Manager, Principal Software Engineering
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Message 7 of 10

Anonymous
Not applicable
in reply to s.hamel
‎12-05-2019 05:53 AM

Thank you Shayne for the quick response!

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Message 8 of 10

djohnson
Contributor
Contributor
in reply to s.hamel
‎12-05-2019 05:55 AM

thank you again for your help.

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Message 9 of 10

Carl_Storms_theBIMsider
Enthusiast
Enthusiast
in reply to djohnson
‎12-10-2019 09:43 AM

I have installed the Hot Fix as mentioned above and still can't use APL in Revit 2020.2.

 

The pop-up warning has gone away, but so has the "Autodesk Point Layout" tab inside Revit 2020.2?

APL works fine in my 2018 and 2019 products, as well as Naviswrosk, ACAD and Civil 3D 2020, just not Revit 2020.2

 

Any suggestions?

Carl Storms

Technical Success Manager - Newforma

25+ years in AECO and using Autodesk products

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Message 10 of 10

s.hamel
Community Manager
Community Manager
in reply to Carl_Storms_theBIMsider
‎12-10-2019 10:22 AM

Follow up on issue that CStorms ran into in case anyone else has the same issue.

When the error first occurred, and prior to installing the hotfix, he had chosen the option to suppress Point layout warnings.  The hotfix was then install but on relaunch of Revit the APL ribbon did not show up, due to the prior choice to suppress it.

This is easy to fix.  From the windows start menu, launch the "Autodesk Point Layout Plugin" app, uncheck the Revit 2020 option and press okay.   Relaunch the app again and check the Revit 2020, and hit okay.  The ribbon will now reappear in Revit 2020 and all should work as intended.

 

Thanks,



Shayne Hamel
Manager, Principal Software Engineering
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