Student yearly subscription to creative cloud enquiry

[Anonymous]

Hi all, I have an issue with the automatic renewal of my subscription to adobe creative cloud.

Last year I bought a 1 year subscription to creative cloud as a student, the 1 year subscription ended last week. And I was charged $347.88 for the renewal. I am still a student and am wondering if this is mean't to happen or if I can cancel this subscription and subscribe again paying what I paid last year which was around $180 I believe.

I'm not sure if this is the place I ask or if there is an email I can ask.

Thank you in advanced!

[DarrenP]

this is an Autodesk forum not the Adobe one

you need to contact Adobe on this issue

[AllenJessup]

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@Anonymous wrote:

Hi all, I have an issue with the automatic renewal of my subscription to adobe creative cloud.

I'm not sure if this is the place I ask or if there is an email I can ask.

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I believe that you should be posting to the adobe forum not the Autodesk forum. Start with adobe.com

[Discussion_Admin]

You might try starting here

Thanks
Discussion_Admin