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Re: autodesk Design suite

Anonymous

Re: autodesk Design suite

Anonymous
Not applicable

Our maintenance is up for renewal for Autocad Infrastructure Design Suite perpetual license, which was purchased 7/19/14.  The email from Autdesk had a 'Renew' button, which said to call Digital River to renew the maintenance.  I phoned Digital River, who was able to find my subscription that was up for renewal but stated that there was no way for them to renew my subscription.  This is a problem - how do I renew the maintenance?

 

 

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hazlipa
Alumni
Alumni

Hello @Anonymous, Welcome to the Community!!

 

I'm so sorry to hear you're having trouble with the renewal. Due the the amount of specific and personal information that comes with renewing a subscription, I thought it would be best in this case to speak to you privately. I have this case: 10899404 open for you. I'll send you a quick email through that case so you have a way to contact me directly!

 

Thanks for your patience!



Ariel Hazlip
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